More Musings on My Disney Experience / MyMagic +

IMG_2531In a couple of weeks, The Fam and I will be able to make our FastPass+ selections for our upcoming Walt Disney World Vacation (pretend that last part was said in a loud booming voice with an echo!).  I’ve been listening to a ridiculous number of podcasts, pouring over other Disney blogger’s posts, and surfing Disney message boards in preparation.

Now, I feel I need to preface the remainder of this post with a disclaimer:  This is my blog and the words you are about to read are my personal, amateur, Disney non-specialist opinions…Opinions formed by all the unofficial research I’ve been doing.  There, now, I may proceed with a clear conscience.

The FastPass+ portion of the My Disney Experience / MyMagic+ is still a very hot topic.  Overall acceptance to the new way of vacationing at the World is gaining traction – people seem much more positive today than they were even a month ago.  More users are reporting positive experiences with the structure of the program as it stands today (still in testing, according to Disney).  I am absolutely certain we are going to love Magic Bands!  I also believe that Disney is indeed still actively testing and we still haven’t seen the final version of the experience.

That being said, there are still two areas that remain sources of angst I want to address:

  1. Folks still do NOT like the 3-FastPass, 1-Park, Tiered-attraction aspect.  A very decisive IMG_2608person normally, I find myself on the fence.  I’m okay with the 3-FastPasses (we very rarely used more than 3 in a single day, ever).  I think I can be okay with the 1-park restriction as we’d always planned (from the first time we heard about this) to book our FastPasses for the afternoon – do rope-drop (arrive prior to park opening) at park #1, ride E-Ticket attractions early (no FastPasses needed), then hop over to park #2 where we’ve booked our FastPass usage.  The tiered-attraction aspect is, most likely, going to hurt.  Attractions are tiered at Epcot and Disney’s Hollywood Studios.  In the old system you could have FastPasses for all the E-Ticket rides you could score in a day, no restrictions – as long as they were available and you were willing to use the specified return time.  I’m mulling this over and working out different strategies based on park hours and where we’re eating (Advance Dining Reservations booked months ago).  I’ll let you know what plan I decide on later.
  2. IMG_3040The forced planning of FastPasses 60 days in advance is troubling for many vacationers.  The biggest complaint being it’s too restrictive; it’s killing the magic and spontaneity.  This is a very hot issue!  And, never one to shy away from controversy, I have to say I completely disagree with these people!  The number one thing I did NOT like about the former system was how restrictive I thought it was with FastPass return times.  One of us, carrying all our park tickets, would run to gather FastPasses for a favorite ride, only to find out that the fast pass return time would not work for us at all.  It was either too late in the day or smack dab in the middle of a dining reservation.  Also, obtaining and using the legacy FastPasses often required a LOT of schlepping around, back and forth, across a park, in the summer sun!  I believe, if people would be a little open-minded, they could potentially find this pre-planning actually less stressful and more freeing.  No more sending a runner, no more having to go back out to a park at night specifically to use FastPasses that you would have much preferred using earlier in the day.  I’m picturing our commando-touring style still working for us – but we’ll know our FastPass times are times WE chose, not obtained at the mercy of the machines cranking out slips of paper to the other guests who got there before us.  There is positive feedback coming from actual users who are embracing these changes and making it work – believe it or not, they’re still having great vacations!  I’m convinced we will, too.  I’m fairly happy/content in stand-by lines up to about 40-45 minutes long.  Yes, that’s mainly due to not having small children, but even with little ones, some creativity can make waiting in line bearable.

Final Thoughts:

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Photo Credit: Nicholas Maglio

If you are unfamiliar with which rides are the most popular and would normally require a FastPass (to avoid wait times in excess of 30 minutes – sometimes as high as 90 minutes or more) – this may cause you to dislike the new system.  See, here’s the dealio:  With this new set up, FastPasses were added to rides that never had them before.  These are rides with normally low wait times (relatively speaking).  Haunted Mansion, It’s a Small World, and Pirates of the Caribbean come to mind at the Magic Kingdom.  So if you don’t choose wisely, you may end up with 3 FastPasses you don’t need at all and subsequently face very long stand-by lines for the rides you should have chosen instead.  To resolve this issue I suggest you research like crazy (online, books, podcasts) OR consult a travel agent that specializes in Disney travel.  A competent travel agent could be invaluable in helping you choose dining and attractions and then…wait for it…the travel agent will actually book everything (dining, FastPasses, tickets, accommodations, transportation etc.) for you so all you have to do is show up for vacation!!!  If planning, strategizing, and/or research is not your thing – just call a travel agent.  They don’t cost anything!

Okay – now it’s your turn.  Do you have (or have you taken) a Disney vacation this year?  What are your thoughts on My Disney Experience / MyMagic+ / FastPass+?

If you missed my previous posts about using MyMagic+ and Magic Bands and want to know what I said, go here.

Disney’s MyMagic+ – Part 2 – The Box

Note:  This is part 2 in a 3 part series.  Part 1 is here.

IMG_2480Right now, when you make your first Disney World reservation under the My Disney Experience / MyMagic+ system (either on your own or through your favorite travel agent), you will receive a nifty package in the mail – a pretty big box for what it contains.  Inside the box you will find an Incredibles-themed multi-media extavaganza to help you adjust to the MyMagic+ vacation experience.  And every member of the Incredibles family is pictured wearing a Magic Band!

The box contains a flash-drive, information cards, and a booklet.  Of particular interest was the card that says, “As an upcoming Disney Resort hotel Guest, you can take part in a new dimension of magic at Walt Disney World Resort.  It’s called MyMagic+ and it makes the entire experience yours like never before.  This is an exciting time and we hope you’ll pardon our “pixie dust” as we make the adjustments that come with any new IMG_2528experience.  The enclosed booklet not only includes great information on your upcoming trip but details on how to make the very most of MyMagic+, too.”  Intentional on Disney’s part or not, this card gave me a bad feeling about what kinds of systems glitches may be going on out there.

The booklet again – just like the videos and website – explains MyMagic+, Magic Bands, FastPass+, and My Disney Experience.  Basically – however you’d like to learn about how you will now vacation at Disney World be it on paper, via video on your PC, at the website or on your smartphone the information is given to you in every possible form save billboard!  At the very back of the booklet there is even a removable magnet – Dumbo! (an elephant never forgets) – with reminders for your trip – the date you can begin making dining reservations, the date you can begin selecting Fast Pass+ attractions and the date to begin online check-in.  Darn you stainless steel refrigerator!

Insert flash drive now.  Remember yesterday in Part 1 I mentioned that at the My Disney IMG_2484Experience website you could watch a movie starring Edna Mode that helps explain how to use the MDE resources?  Well, the flash drive shows you a different movie (also starring Edna) that focuses more on Magic Bands and how all of the MyMagic+ elements will work together once you arrive at Disney World.  The initial screen says there’s a “special message” parts one and two.  I could never get to part two and after watching the first video – it would not let me see it a second time.  Raymond used the flash drive first and never saw either “message” – it just took him straight to the website.  Not sure what the deal is with that.

Other than the video, the purpose of the flash drive is to show you how to use the web site.  If IMG_2482you’re like us and you’ve already found the site and app, the flash drive is unnecessary, but still a pretty cool prize to receive in the mail since it gets you excited about your trip.

If you’re still with me after parts 1 and 2, tomorrow we’ll talk Magic Bands!

Disney World’s MyMagic+ An Overview

Note:  Today’s Post is Part 1 in a Three-Part Series discussing various aspects of MyMagic+

IMG_2534One of, if not THE hottest topic among Disney World fans in 2013 (and still going strong) has been MyMagic+.  Technologically advanced and seemingly complicated (at first glance) – MyMagic+ is the way the Walt Disney Company expects guests to vacation at Disney World.  MyMagic+ includes a website and smart phone app called My Disney Experience, RFID-equipped wrist-wear called Magic Bands, and the new, paperless Fast Pass Plus (FP+) system for rides and attractions.  All these components work together to create a new vacation experience that, for some, may seem anything but magical.  Change is difficult and scary for most people and if the change in question seemingly involves negatively impacting your vacation to the Happiest Place on Earth then it may seem like a very poor move for Disney indeed (there are a lot of haters and nay-sayers out there).  I’m keeping an open mind and hope you will too.  I love Disney World and this is not going to change my feelings,

Maybe I’m being ridiculously ambitious, but I’m going to try my best to give you a good overview of MyMagic+ – there’s a LOT to cover.  If you, like many of my friends, are planning a Disney World trip during the next 12 months and will either be going for the first time or haven’t been there in quite a while, this post is for you.  I’ll include some links to articles and information I found helpful, and offer suggestions on ways you can make MyMagic+ and all its components work best on your Disney World vacation.  Let’s face it, you cannot just show up at Disney World with no prior planning and expect to have the best experience!

Today in Part 1:  My Disney Experience – the Site and Smartphone App

The My Disney Experience site is the place to start planning your vacation.  Begin by registering as a user and navigate through the options – it’s very user friendly!  Ultimately, all your plans for a Disney World vacation go into My Disney Experience.  Edna Mode is there to give an instructional video that sums it all up nicely.  The website and the smart phone app work together.  Think resort reservations, dining plans/reservations, park tickets, daily plans, Fast Pass+ selections, etc.  Carrying your smartphone around on vacation goes against the grain for a lot of folks who want to vacation stress- and intrusion-free, but having all your reservation and Fast Pass+ info handy in case of a system glitch is probably a good idea.  Also – if you want to make changes to dining reservations or add/change Fast Passes – much easier to do it on your phone than wait to use a computer at one of the parks’ kiosks (installed just for this IMG_2532purpose).

The free My Disney Experience app opens to an interactive guide map of Disney World – touch the map to zoom in on a particular park or area – Mickey icons allow you to quickly find park hours and extra magic hours (if available).  Touch an arrow on the park hours info and you’ll go to the Attractions section for that park – the best feature on this page is “Wait Times” (more on that in a minute).  Newbies will appreciate the “Location” tab for quick and easy reference.

Clicking on the menu (upper left corner) will reveal a list all the app’s bells and whistles.  The MDE App has many features – not all features will be used (or appeal) to everyone.  I’ve just started using the app myself in preparation for a couple of upcoming trips and so far have my resort reservations, advanced dining reservations, and links to each member of my party entered into the appropriate sections.  Info can be entered into either the website or app and will update both places.

IMG_2473Once a ticket or pass as been purchased, it can be added to the app by either scanning the ticket’s barcode or manually entering the ticket’s ID number.

60 Days in advance of a park visit, guests will be allowed to choose Fast Passes (Fast Pass+) for rides and attractions.  For newbies – Fast Passes allow you to bypass an attraction’s stand-by line and, basically, go straight to the front with little or no waiting.  Singularly, this is currently the most controversial part of the new system.  Until all testing (still underway) is completed and the final form of the next gen Fast Pass program is completely understood, taking a wait-and-see stance is probably advisable (take a deep breath and keep calm – the final results of testing are still unknown).

Podcasts, blogs, Disney discussion boards – everyone is discussing this particular aspect of the My Disney Experience as potentially having the biggest (possibly negative) impact on how vacationers will tour parks and enjoy attractions.  Those of us who have visited many times have become used to the paper fast pass system giving us the ability to ride headline “e-ticket” attractions (in more than one park per day) without spending a huge chunk of valuable vacation time waiting in line.  Current testing has a three per day, same park limit on Fast Passes – Disney World is also testing a tiered Fast Pass system that allows guests to select only one major attraction per day – believe me when I tell you that this is VERY upsetting for many people (myself included).  I’m optimistic that Disney will not continue this practice in FP+’s final structure.  I believe the amount of negative feedback Disney is receiving over this will be impossible for them to ignore.  IMG_2476Personally (yes, I’ll eat my words if necessary) – I don’t think they intended the tiered system or the FP+’s one-park-per-day restriction to be permanent – but that’s strictly my own opinion.

Back to the App’s wait times.  At each park, rides, shows and attractions are grouped like this: No Waiting, Short Wait Times, Moderate Wait Times, Long Wait Times, Open Throughout the Day, and Closed.  This will make selecting plans in the absence of a Fast Pass much easier!

FAQ’s From the Disney World web site has a lot of good “official” information.

Come back for Part 2 and find out what happens after you book the trip!