Tag Archives: Artist Point

Disney Dining – Table Service VS Signature Dining

Posted on by

So many dining questions (mostly my own) when planning a Walt Disney World vacation!  One of the most common is…What the heck is the difference between a “Table Service” restaurant and a “Signature Dining” experience?  This is an excellent question!!!  For guests on the Disney Dining Plan, the difference boils down to this:  Table Service = one credit and Signature restaurants = 2 credits.  But what is the difference REALLY?  What do I get for either my money or my dining credits?  That, my friends, is an interesting poser!RM-Yachtsman-Filet

To even the playing field for today’s exercise, I’m excluding all in-park dining options and focusing on two main categories:  1.)  Resort or Downtown Disney Dining Options and 2.)  Places Where I’ve Eaten.  With this information, you’ll be able to tell the difference between the two dining categories AND you can think about choosing a restaurant without the added expense/use of a theme park ticket.  Honestly, it’s no big secret that our family generally prefers dining at the resorts over the parks anyway.

Disney Dining – Table Service VS Signature Dining

In General:  

Signature Dining is more grown-up.  With the exception of Victoria and Albert’s at the Grand Floridian Resort and Spa, Disney World restaurants are kid-friendly.  That being said, folks in Signature eateries tend to be adults-out-for-an-evening versus families with little ones.Citricos-Window

Signature Dining tends to involve dressier attire.  From the Disney Dining Plan information sheet:  “Dress Code for Signature Restaurants is Resort Casual. Not permitted in dining room: Tank tops, swimsuits or swimsuit cover-ups, hats for gentlemen, cut-offs, torn clothing of any kind, or T-shirts with offensive language and/or graphics.”  You just get a dressier vibe in general and we tend to clean up at our resort before we hit one of the restaurants of the Signature Dining variety.

Signature Dining is more expensive.  In our experience, this is true.  Sure, you can run up a large tab anywhere, but based on a basic 4-5 course meal, Signature restaurants cost a bit more.

Signature Dining may have better service.  MAY being the operative word here.  We’ve had incredible service at places like Flying Fish but, on the flip side, have never had poor service at any of our favorite Table Service restaurants.  If you want your server to know more about wine pairings and how certain dishes or sauces are prepared, you’re more likely to find that in a Signature Dining restaurant.Citricos-Michael

Signature Dining is quieter and more relaxing (and takes longer).  Fewer kids, generally better pacing – the meals tend to flow better in favor of enjoying each course and the dining experience to a fuller extent than at a regular Table Service place.  There’s no rush to move families along before a melt-down occurs.

Let’s look at specific restaurants and compare!

Our favorite Table Service restaurants include this selection of six from the resorts (all are ONE credit on the Disney Dining Plan):

  • Boma (Animal Kingdom Lodge) – Buffet with a fixed price (unless you order adult beverages) that includes a selection of both exotic, African-inspired dishes AND kid (and picky eater)-friendly choices.  Soups, salads, entrées, desserts – a feast to please every taste!
  • Sanaa (Animal Kingdom Lodge, Kidani Village) – Feels very close to a Signature Dining experience with exotic flavors and an unsurpassed appetizer, the “Bread Service”.  It’s warm, cozy, and boasts an excellent, knowledgeable wait staff.  (Choose this over Jiko if you need to save a Table Service credit, but want the great flavors and atmosphere if Animal Kingdom Lodge.)RM-Sanaa Server
  • Olivia’s Café (Old Key West) – Underappreciated and off-the-beaten-path, this place is cozy with a homey, beachy vibe.  The service is above par and the relaxed atmosphere after a hectic day in the parks cannot be beat!Relaxed Dining at Olivia's Cafe / Old Key West / Walt Disney World
  • Kona Café (Polynesian Village Resort) – If I had to rank this list, Kona Café would come in last.  Based on the one-and-only time we’ve eaten there, the atmosphere and service left us underwhelmed, but the food was delicious!
  • ‘Ohana (Polynesian Village Resort) – Perfect for families with big appetites looking for a kid-friendly atmosphere.  It helps if you like meat as this is a Brazilian Barbeque-style dining experience.
  • Raglan Road (Downtown Disney) – We love this place!  For an Irish Pub, it’s extremely family-friendly, has fun live entertainment, great music, and a delicious comfort-food-intensive menu.RM-Raglan-Road-Dancers

Resort Signature Dining (TWO Disney Dining Table Service Credits) experiences we’ve tried include:

  • Jiko (Animal Kingdom Lodge) – We love this place!  Expensive, yes, but exotic with great service, awesome wine selection, and delicious menu choices that have never disappointed.
  • Flying Fish Café – The artisanal cheese appetizer is amazing, but we also love the service, the interesting menu (something for everyone, even non-seafood-lovers) and the atmosphere – prime location on Disney’s Boardwalk.Disney's Flying Fish Cafe Interior
  • California Grill – More kids than we anticipated!  Of all the Signature Dining places we’ve tried, this one was the nosiest and had the most kids-on-the-loose.  It’s the balcony that allows guests a magnificent view of Wishes (Magic Kingdom’s nighttime fireworks show) – Access is included with a dining reservation.  The food’s great, the service is awesome, but if you’re looking for a quieter, kid-less dinner, think about trying a different restaurant.
  • Citricos (Grand Floridian Resort and Spa) – This place feels elegant, upscale, and unpretentious at the same time.  The service is excellent!  The menu is broad enough for picky or special-restriction diners.  We also think the atmosphere strikes just the right balance between fancy and on-vacation.Citricos-Interior
  • Yachtsman Steakhouse (Yacht and Beach Club Resort) – Looking for a great steak dinner?  You’ll find one here.  Compared to the great service we’re received at other Signature Dining restaurants, Yachtsman’s servers possess the most pride in their food, atmosphere, and service.  There seem to be more kids here than at some other Signature Dining restaurants, but they’re too busy enjoying their steaks to make noise or cause a ruckus.RM-Yachtsman-Dining-Room
  • Artist Point (Wilderness Lodge) – Again, if I had to rank the restaurants in this category, Artist Point would come in last.  It’s dark and, compared to Wilderness Lodge’s awesome ambiance, lacks character.  Save your dining credits!  We’ve found much better experiences at NON-signature restaurants.  Rumor has it that changes are on the horizon for Artist Point, but it would take a lot to get me back in there for another meal when there are so many other, more reliable options.

Whew!  I’m exhausted…and hungry.  I hope I was able to shed a bit of light on the differences between the different dining experiences at Walt Disney World for you.  I believe it’s important to be an informed consumer when it comes to my precious vacation dollars.

What would you recommend for an excellent sit-down meal at a Disney resort?

 

Disney Dining and the Two-Strike Rule

Posted on by

RM-French-Regional-Lunch-DessertI believe everyone deserves a second chance, including restaurants.  With Walt Disney World dining, if my first experience in a restaurant isn’t all I’d hoped for, I’ll gladly give the place another try.  I have come to realize though, that two tries is my limit – if a table-service eatery cannot make me happy after a couple of meals, it’s unlikely that I’ll ever darken their door again.  I’ve come to think of it as the Two-Strike Rule.

I am not a picky eater and I don’t think my restaurant requirements are all that stringent.  All I want is a decent table location (not near the kitchen and a window seat is a nice bonus) and a server who paces the meal well and is attentive without hovering.  I’m usually not in a hurry and prefer a leisurely dinner.  The food has to be fresh and well prepared – hot foods hot, cold foods cold; and I’m hoping for a good, moderately-priced red wine selection, but will make do with beer if necessary.  I don’t have any allergies or special dietary needs and will eat nearly anything but black licorice and tuna-noodle casserole.  See?  It’s really not hard to make me a happy restaurant consumer.RM-Brown-Derby-Outdoor-Seating

When we ate at Disney Hollywood Studios’ Hollywood Brown Derby the first time, the service was poor and slow (we were basically ignored except when our order was taken and our food delivered).  The food was good and we loved the Derby’s atmosphere, but strike one.  Poor service has a major impact on overall dining satisfaction!  The next time we ate at the Brown Derby we were on the patio for wine and cheese and loved everything about it.  SAFE!  We’ll be going back!RM-Kona-Entrance

I fully expect the next time we eat at Kona Café (Polynesian Village Resort) to be a better experience than our first.  All the components of a great meal were there, but the execution left us dissatisfied.  I’m also willing to give Tutto Italia (Epcot’s Italy Pavilion) another try, but not for a LONG time since we used to love it, but found our last meal there to be a disaster on every level.

Same thing with Le Cellier (Epcot’s Canada Pavilion) – we were, until this year, staunch supporters with years of happy family meal memories there.  RM-Le-CellierSadly, the reports you hear now about it being over-hyped, over-priced, and over-booked are absolutely true.  We ate there in February and I was absolutely miserable.  Bad food, so-so service, and the bill was staggering for what we experienced.  We were crammed in the middle of three tables-for-two, so close to the ladies sitting next to us, we at least had their entire dinner conversation to entertain us – we had no choice but to hear every single word.  We might as well have been sitting at the same table.  RM-Le-Cellier-Entree-2015The servers appear to have a hard time making their way between tables and really have to stretch to deliver plates to some guests.  Now we’ll just leave Epcot and eat at Yachtsman Steakhouse (Yacht Club) if we want an excellent steak dinner.  If I hear things have changed for the better, I will absolutely try Le Cellier again.RM-Wilderness-Lodge-Waterfall

Has anyone struck out?  Have we tried a restaurant twice and decided we’re through forever?  As a matter of fact, we have.  I don’t want to hurt anyone’s feelings, but I believe in total honesty.  I’m allowed to dislike a restaurant and still love the resort where it’s located, aren’t I?  I love Wilderness Lodge!  The grandeur, the beauty, the massive lobby and fantastic details – yes, indeed, Wilderness Lodge is wonderful!  RM-Artist-PointArtist Point?  Not so much.  It’s not for us.  There.  I said it.  Artist Point struck out and we will not be going back.  We tried it for the first time in 2010 and thought…meh.  For the price, we just didn’t feel the love.  Everything was extremely mediocre.  There are so many restaurants at Disney World that we think are extraordinary, we don’t need to spend money on mediocre.  But, the Two Strike Rule, right?  We had to give Artist Point another try.  And we did in February.RM-Wilderness-Lodge-Exterior

We arrived at Wilderness Lodge with enough time before our reservation time to stroll around, take some pictures, explore the lobby, and stop by the Territory Lounge for a glass of wine.RM-Wilderness-Lodge-Lobby RM-Wilderness-Lodge-Lobby-Totem RM-Wilderness-Lodge-Territory-LoungeSo far, so good!  We soaked up the atmosphere and felt hungry, but relaxed and ready for a great meal.  The dining room was as I remembered it – nothing remarkable, but cozy.  Our server was clearly overworked – we noticed that at once.RM-Artist-Point-Artisanal-CheesesWe ordered the artisanal cheese platter appetizer and a bottle of wine.  After we ordered our entrees, things went downhill fast.RM-Artist-Point-Swordfish RM-Artist-Point-Entree

I won’t bore you with every detail, but I, the non-picky eater, ate about three bites of my burnt, dry fish and was ready to get back to Bay Lake Tower for dessert at the Top of the World Lounge.  You can see in the picture that my fish was black – I don’t mean blackened – I’m from Louisiana and I love blackened fish. RM-Artist-Point-Burnt-Fish I wasn’t going to utter a word of complaint, but the experience was truly awful and we had to wait so long to catch the server’s attention to get our check.  When he looked at my plate and asked me if he could box up my leftovers, I couldn’t be quiet.  I said, “No, thank you, but for the folks that come after me, please let the kitchen know that this was the driest, most burnt piece of fish I’ve ever been served.”  Here’s the key part of this story – he never made eye contact, never said he was sorry, he just mumbled, “I take that off your ticket” and that was it.  He did!  My entrée was not on our bill and it seemed like a normal, regular thing.  THAT, friends, was what caused strike two.

Have you tried a Disney World Restaurant that you want to visit again and again?  What about one that you can live without?  If you have a bad experience, will you return?

On Twitter or Instagram?  Find me here and here.  Are you a Disney fan who loves podcasts?  Please try The Disney Exchange where you can listen to….ME! (and my Disney-loving co-hosts, Nick and Dave)